What to Include
- Program name and version.
- Operating system and Windows, Android or iOS version.
- What happened and which actions led to the issue.
- Screenshot, error text or log file, if available.
Help
Support and Guides
This page explains how to contact support, what to include in a request and where product materials will be published.
Contact Support
If you have a question about a program, license, installation or error, contact us. A clear description helps us investigate faster.
Installation and First Launch
Installation, setup, user creation and backup guides will be added to individual product pages.
Open programsLicenses and Activation
For demo access, purchase, renewal or activation questions, contact support or the dedicated license email.
sales@vpstudio.proIssues and Suggestions
If you found an error, interface inconvenience or want to suggest an improvement, describe your workflow. We use this feedback when developing products.
Download Safety
If a download file looks suspicious, a link works incorrectly or your browser shows a warning, contact us before installing the program.
Support Terms
Free and extended support terms are currently in development. Terms will be published separately for each product.
Product Guides
VP Konditerskaya
Installation, first launch, reference data, user management and backup materials will appear after the product is published.